Privacy Policy
🔐 Privacy Policy
Effective Date: 11 June 2025
Last Updated: 11 June 2025
Welcome to I Love Me Vibe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
I Love Me Vibe
Email: info@ilovemevibe.store
Suite 618, 80A Ruskin Ave, Welling, DA16 3QQ, United Kingdom
We are the data controller responsible for your personal information.
2. Information We Collect
We may collect the following personal data when you interact with our website or make a purchase:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party providers)
- Order history
- IP address, browser type, and device information
- Website usage data via cookies and analytics tools
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Provide customer support and order updates
- Improve our website, products, and services
- Send marketing communications (only with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Contract – to process and deliver your orders
- Legal obligation – for tax, accounting, and regulatory compliance
- Consent – for marketing communications
- Legitimate interests – to improve services, security, and user experience
5. How We Share Your Data
We only share your personal data when necessary, with trusted third parties such as:
- Payment providers (e.g. PayPal, Stripe)
- Shipping and fulfilment partners
- IT, analytics, and customer support providers
- Legal or regulatory authorities when required by law
We do not sell or rent your personal data.
6. Data Storage and Security
We take appropriate security measures to protect your data, including encryption and restricted access controls.
We retain personal data only for as long as necessary for business, legal, or tax purposes (typically up to 6 years for order records).
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to certain types of processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise your rights, contact: info@ilovemevibe.store
8. Cookies
We use cookies to improve your browsing experience, manage shopping cart functionality, and analyse website traffic.
You can control or disable cookies through your browser settings at any time.
9. Marketing
We only send marketing communications if you have opted in. You may unsubscribe at any time using the link in our emails or by contacting us directly.
10. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
11. Complaints
If you are not satisfied with how we handle your data, please contact us first so we can resolve your concern.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk