Privacy policy

🔒 Privacy Policy

Effective Date: 11 June 2025
Last Updated: 11 June 2025

Welcome to I Love Me Vibe. We are an online retail store selling apparel and accessories made to order. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

We operate our store using Shopify, which provides secure ecommerce infrastructure.

1. Who We Are

I Love Me Vibe
📍 Suite 618, 80A Ruskin Ave, Welling, DA16 3QQ, United Kingdom
📧 info@ilovemevibe.store

We are the data controller of your personal information under the UK GDPR and applicable data protection laws.

2. Scope of This Policy

This Privacy Policy applies when you use our website, place an order, or interact with our services. It explains how your personal data is collected, used, and shared.

3. Information We Collect

We may collect the following personal data:

Name, email address, phone number, billing and shipping address
Payment information processed securely by third-party providers
Order history and purchase details
Account information (if applicable)
Device and usage data (such as IP address, browser type, and pages visited)
Customer support communications
Marketing preferences

4. How We Collect Information

We collect information:

Directly from you when you place an order or contact us
Automatically through cookies and tracking technologies
Through Shopify and integrated third-party services
Through analytics and advertising tools such as Google Analytics and Meta Pixel

5. How We Use Your Information

We use your data to:

Process and fulfil orders
Provide customer support
Manage your account and website experience
Improve our services and website performance
Send order updates and service communications
Prevent fraud and ensure security
Send marketing communications (only if you opt in)

6. Marketing and Advertising

We only send marketing messages if you have opted in.

We may use advertising platforms such as Google Ads and Meta (Facebook and Instagram) to show relevant ads based on your browsing activity. These platforms may use cookies or similar technologies.

You can opt out at any time by:

Clicking unsubscribe in emails
Adjusting browser cookie settings
Using advertising platform opt-out tools

7. How We Share Information

We may share your personal information with:

Shopify, which powers our online store
Payment processors (such as PayPal and card providers)
Fulfilment partners who produce and ship orders, including print-on-demand services such as Printful
Delivery and logistics providers
Analytics and marketing service providers
Legal or regulatory authorities if required by law

We do not sell or rent personal data.

8. Data Security and Retention

We use appropriate technical and organisational measures to protect your personal data.

We retain data only as long as necessary to:

fulfil orders
comply with legal obligations
resolve disputes
enforce agreements

9. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing
Request data portability

To exercise your rights, contact:
📧 info@ilovemevibe.store

We may need to verify your identity before processing requests.

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of majority in their jurisdiction. If we become aware of such data, we will delete it.

11. Shopify and Third Parties

We use Shopify to operate our store. Shopify may process your data according to its own privacy policies:

12. International Data Transfers

Your personal data may be processed outside your country. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.